We will alter your Polka Dot Polly item if it is possible to do so.
Great way to keep your items when you have lost weight or if you find you needed to give further measurements when originally ordering.
If you want to make sure we can accomodate your alterations before you purchase contact us here and we'll get back to you as soon as we can. Otherwise, please just quote your original order number and detail what needs altering and if we find that it is not possible to alter your item we will refund your payment promptly.
Sometimes the easiest way to demonstrate the problem is with photographs. You can send us some here if you think it will help.
Please note -
We do not alter items that were not made by us, sorry. There are just the two of us and we do know our styles intimately so we will know if your item was not made by us.
Please choose your processing time as normal in the basket under shipping options.
Your processing email will include the address to send your item to. You are responsible for shipping charges.